Privacy policy
Privacy Policy
00 · Data controller
The controller of the personal data collected through the Site is:
Owner: Claudia Sáez de Montagut — Tax ID (NIF): 51142201E
Trade name: Aglow
Address: Calle Rafael Salgado 15, 28036 Madrid, Spain
Contact email: hello@aglowstyle.com
Data is processed in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD).
01 · Data we process
Depending on the case, we may process the following categories of data:
- Identification and contact data: first name, last name, email, phone.
- Billing and payment data: address and the details needed to process the purchase (handled by the payment gateway).
- Data provided for the services: style information, photos or preferences provided to create personalized guides and studies.
- Browsing data: obtained through cookies and similar technologies (see Cookie Policy).
02 · Purposes and legal basis
- Managing purchases and providing the contracted services — legal basis: performance of the contract.
- Answering questions and requests — legal basis: consent or legitimate interest.
- Complying with legal and tax obligations — legal basis: legal obligation.
- Sending marketing communications, if the user authorizes it — legal basis: consent.
03 · Retention period
Data is kept for as long as the contractual relationship lasts and, afterwards, for the periods required by law (for example, tax and accounting obligations). Data processed on the basis of consent is kept until consent is withdrawn.
04 · Recipients and data processors
To provide the services, data may be processed by providers acting as data processors, including:
- E-commerce platform: Shopify, which hosts the store and manages orders.
- Payment gateway: the payment providers enabled on the Site (such as Shopify Payments, PayPal or others), to process payments securely.
- Communication and marketing tools: where applicable, email or newsletter providers to manage communications.
Some of these providers may transfer data internationally outside the European Economic Area. In such cases, these transfers are covered by the appropriate safeguards provided for in the GDPR (adequacy decisions or standard contractual clauses).
05 · Your rights
You may at any time exercise your rights of access, rectification, erasure, objection, restriction of processing and portability, and withdraw any consent given, by writing to hello@aglowstyle.com and stating the right you wish to exercise.
06 · Complaints to the supervisory authority
If you believe the processing of your data does not comply with the regulations, you have the right to file a complaint with the Spanish Data Protection Agency (www.aepd.es).
07 · Security
Aglow applies appropriate technical and organizational measures to ensure a level of security appropriate to the risk and to protect data against unauthorized access, loss or alteration.
08 · Changes
This Privacy Policy may be updated to reflect changes in regulations or services. We recommend reviewing it periodically.