Shipping policy
00 · Digital delivery
All Aglow products are digital (style guides, personalized guides and studies). That means there is no physical shipping and no shipping costs: delivery is electronic, by download or access via a link.
01 · Delivery time
Once payment is confirmed, access to or download of the product is enabled immediately or within the time stated on the product page, usually through an on-screen link and/or by email. Personalized guides and studies are delivered once the custom creation process agreed with the Client has been completed.
02 · If you don't receive your product
If you don't receive the access link after payment, or you have any trouble downloading your product, check your spam folder and write to us at hello@aglowstyle.com; we'll give you access as soon as possible.
03 · Contact details
For any questions about delivery, you can contact us at hello@aglowstyle.com.